Terms & Conditions

Hisense One Year Countdown Competition

By participating in the Promotion and/ or entering the competition, you are agreeing to these Terms and Conditions. A full copy of these Terms and Conditions is published at www.hisense.co.uk/one-year-countdown.


1. The Promoter

1.1. The Promoter is: Hisense UK Limited of Unit 2 Meadow Court, Millshaw, Leeds, England, LS11 8LZ.


2. The Promotion

2.1. The title of the promotion is "Hisense One Year Countdown Competition".


3. Key Conditions of the Promotion

3.1. The promotion is an offer by the Promoter, allowing a participant to enter the competition, if they have purchased a Qualifying Product from a Participating Retailer during the period of 18th November 2021 to 18th December 2021 (the "Promotion Purchase Period").

3.2. "Participating Retailers" are listed in ANNEX 1 to these Terms and Conditions.

3.3. "Qualifying Products" are listed in ANNEX 2 to these Terms and Conditions.

3.4. The "Prizes" which are available to be won are detailed in ANNEX 3 to these Terms and Conditions.

3.5. Competition entries cannot be submitted until 28 days has elapsed since the Qualifying Product was purchased and all claims must be submitted online between 16th December 2021 and 15th February 2022 (the "Promotion Claim Period").

3.6. Participants must correctly answer the question posed to them at www.hisense.co.uk/one-year-countdown to enter the competition. Participants who correctly answer the question will then be entered into a prize draw gaining the chance to win one of 15 Prizes.

3.7. Proof of purchase will be required, including verification of a valid product serial number for the Qualifying Product you have purchased.

3.8. The offer is limited to one entry per person, per Qualifying Product purchased.


4. Eligibility Requirements

4.1. The promotion is open to residents of mainland UK (excluding Northern Ireland) who are aged eighteen (18) or over.

4.2. The promotion is not open to employees of the Promoter or its holding or subsidiary companies or agents or members of their immediate families or households or to anyone involved in the administration of the Promotion.

4.3. This is a consumer only promotion. Any purchases of the Qualifying Products on a trade or wholesale basis are excluded from the promotion.

4.4. Any purchases of Qualifying Products as graded goods, ex-display goods, seconds or where they are otherwise known to be imperfect goods, or as replacements, are excluded from the promotion.

4.5. No competition entry can be made in respect of a Qualifying Product which has been ordered, where that order has been subsequently cancelled, or where a Qualifying Product has been purchased and subsequently returned. If you are selected as a winner and/ or receive a Prize in respect of a Qualifying Product, contrary to this provision, you agree to return your Prize to the Promoter.

4.6. In entering the competition, you confirm that you are eligible to do so and eligible to enter. The Promoter may require you to provide proof that you are eligible to enter the competition before issuing any prize.


5. How to Enter

5.1. Entries to the competition can only be submitted online at www.hisense.co.uk/one-year-countdown. You will be asked to provide your name, email address, telephone number, a valid Hisense product number and details of the retailer from whom you purchased the product. You will also be asked to answer a question.

5.2. Proof of purchase must be supplied on request and must be in the form of a copy of an original receipt for the purchase of a Qualifying Product from a Participating Retailer during the Promotion Purchase Period. Copies of deposit receipts and/ or order confirmations will not be accepted as proof of purchase.

5.3. Entries will only be accepted where: (i) a participant has purchased a minimum of one (1) Qualifying Product from a Participating Retailer during the Promotion Purchase Period; and (ii) a participant has completed the online application form providing all required information; and (iii) a participant has a proof of purchase that can be supplied on request; and (iv) a participant has not returned (or cancelled their order for) their Qualifying Product within 28 days of purchase.


6. Prizes

6.1. Entrants who have submitted a valid entry in accordance with Section 4 above, and who have answered the question posed to them correctly, will gain a chance to win one of the Prizes detailed in ANNEX 3.

6.2. The Prizes are subject to availability and non-transferable and the Promoter reserves the right to substitute the Prizes with similar prizes of equivalent or greater value. No cash alternative will be offered or given.

6.3. Where Prizes are products, the Prize does not include any work or costs associated with the installation or set-up of the product. Any such work or costs will not be covered by the Promoter or included in the Prizes and winners must make their own arrangements in these regards.


7. Winner Selection & Prize Delivery

7.1. Winners will be selected within 30 days of the end of Promotion Claim Period. The winners will be selected from all valid entries who have correctly answered the question posed to them. Winners will be chosen by a random draw performed by a computer process. 15 winners in total will be selected.

7.2. Winners will be contacted via email using the details provided on entering the Promotion. Winners must then respond and accept the prize within 7 days of being informed that they have won a prize.

7.3. If a winner does not respond or accept the prize or provide proof of purchase or other required information and details, within this period, then the Promoter reserves the right to treat the prize as forfeited and to select a new winner in accordance with the process described above.

7.4. Where the winner does respond and accept the prize and provide any required information, the Promoter will endeavour to issue and arrange delivery of the prize within 30 days.


8. General Conditions

8.1. The Promoter will not accept responsibility for competition entries which are lost, delayed in transit, misdirected or which otherwise do not reach the Promoter, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind, except in cases of negligence, fault or deliberate act or omission of the Promoter or its agents.

8.2. The Promoter will not accept responsibility for any competition entries which are rejected or cannot be verified within the required timeframes or for any other issues, due to the provision by a participant of incorrect or incomplete information or contact details.

8.3. The Promoter reserves the right to carry out investigations and/ or take such other action as may be reasonable under the circumstances, to protect itself from fraudulent and/ or invalid competition entries, including (without limitation), by requesting Participants to provide additional information and/ or documentation in support of their entry and/ or by seeking verify and or validate information and/ or documentation provided with relevant third parties (including retailers). The Promoter reserves the right to reject or disqualify any competition entries which (in its reasonable opinion) may be fraudulent or invalid.

8.4. This promotion and these Terms and Conditions do not affect your statutory rights. Faulty and defective products and products which are subject to consumer credit and distance selling transactions can be returned to the retailer for a replacement or refund, as provided for, and in accordance with, the laws in force in the country of purchase.


9. Data Protection

9.1. The Promoter is the data controller for all personal information collected via the competition portal (at www.hisense.co.uk/one-year-countdown) and included in competition entries. The Promoter will only process your personal information for the purposes of running the Promotion, verifying and handling entries and administering and issuing Prizes, dealing with disputes, investigating fraud and (if you consent) for marketing purposes.

9.2. Please refer to our Privacy Policy at (https://hisense.ponderosa.digital/external-privacy-notice/) for further information as to how the Promoter will process your personal information in connection with this Promotion.


10. Publicity

10.1. The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will send the surname and county of the prize winners to anyone who emails marketing@hisense.co.uk within 2 months after the closing date of the Promotion Entry Period. If you object to any or all of your surname, county and winning entry being published or made available, please contact the Promoter. In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority on request.

10.2. Winners may be asked to participate in publicity related to the Promotion which may include the publication of their name and photograph in any media.


11. General

11.1. If there is any reason to believe that there has been a breach of these terms and conditions, the Promoter reserves the right, at its sole discretion, to exclude you from participating in the promotion or from submitting claims or using the claims portal.

11.2. The Promoter reserves the right to suspend or cancel the Promotion and/ or to amend these Promotion Terms and Conditions at any time where (in its reasonable discretion) it considers it to be desirable or necessary to do so or where this is necessary due to circumstances beyond its reasonable control.

11.3. These Terms and Conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.


ANNEX 1
PARTICIPATING RETAILERS

Retailer

Amazon.co.uk
(Qualifying Products must be sold and dispatched directly to you by Amazon only)
AO.com
Appliance City
Appliances Direct
Argos
Box
Costco
Buy It Direct
Comet
Crampton & Moore
Currys PC World
Euronics Group members
Hughes
JD Williams
John Lewis
Littlewoods
Marks Electrical
Peter Tyson
Richer Sounds
Robert Dyas
Sonic Direct
Studio
Very

*Important Note: Qualifying Products must be purchased directly from the Participating Retailer's own physical or online stores. Purchases (even from Qualifying Retailers) via third party auction sites or marketplace sites (such as eBay and Amazon Marketplace) will not qualify.


ANNEX 2
QUALIFYING PRODUCTS

Model / Product Type

75U9GQTUK TV
65A9GTUK TV
55A9GTUK TV
65U8GQTUK TV
55U8GQTUK TV
75A7GQTUK TV
65A7GQTUK TV
55A7GQTUK TV
50A7GQTUK TV
RQ760N4AIF Multi-door Fridge Freezer
RQ760N4BFF Multi-door Fridge Freezer
RQ758N4SAI1 Multi-door Fridge Freezer
RQ758N4SWI1 Multi-door Fridge Freezer
RQ758N4SWF1 Multi-door Fridge Freezer
RQ563N4AI1 Multi-door Fridge Freezer
RQ563N4AF1 Multi-door Fridge Freezer
RF750N4ISF Multi-door Fridge Freezer
RF749N4WIF Multi-door Fridge Freezer
RF749N4WFF Multi-door Fridge Freezer
RF728N4AIF Multi-door Fridge Freezer
RF728N4BFF Multi-door Fridge Freezer
RF632N4WIF Multi-door Fridge Freezer
RF632N4WFF Multi-door Fridge Freezer
RF540N4AI1 Multi-door Fridge Freezer
RF540N4WI1 Multi-door Fridge Freezer
RF540N4AF1 Multi-door Fridge Freezer
RF540N4WF1 Multi-door Fridge Freezer
RS694N4TCF American SBS Fridge Freezer
RS694N4TZF American SBS Fridge Freezer
RS694N4TBF American SBS Fridge Freezer
RS694N4TFF American SBS Fridge Freezer
RS694N4BCF American SBS Fridge Freezer
RS694N4BBF American SBS Fridge Freezer
BI5543PG Oven
OP543PGUK Oven
I8433C Induction Hob


ANNEX 3
PRIZES

Tier Prize

Tier 1 5 x £1000 cash prize (paid via BACs)
Tier 2 5 x 65inch U8G 4K TV + Hisense HS214 Sound-bar + 1 year Disney+ subscription
Tier 3 5 x Hisense HS214 sound-bar

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